Privacy Policy
How BrightJoys collects, uses and protects your information — written to be read, not skimmed past. The short version: we take what a booking needs, we keep it as long as we need it, and we never sell it to anyone.
Who we are and what this covers
BrightJoys Hospitality Limited operates the BrightJoys venue at 272 Andersons Bay Road, South Dunedin, Dunedin 9012, New Zealand. This policy covers the brightjoys.vip website, our booking forms, our email correspondence and the guest records we keep to run the venue.
It applies to everyone who books a room, hires the hall, books a private party, signs up for the newsletter or simply walks in and asks a question. If you ever want the plain-English version of anything here, ask at the desk — they're allowed to answer in plain English.
What we collect
Short list, on purpose. If we ever need more for a specific event, we'll tell you at the time.
How your information is used
Three purposes, all boring on purpose: run your booking, keep the venue safe, and — only if you asked — send you the occasional email.
Questions? Contact usCookies and tracking, honestly
The site uses a small number of cookies: strictly necessary ones for the site to function, and a preference cookie that remembers your cookie choice. We don't run advertising trackers, and we don't embed analytics that follow you around the internet.
The one third-party embed we use is the Google Maps frame on the contact page — it sets its own cookies when it loads. Full details live in our Cookie Policy.
Read the Cookie Policy
Where your data lives and how long it stays
Booking records live in our reservation system, access-controlled and limited to the staff who need them. Financial records are kept for the period New Zealand tax law requires; marketing data lives until you unsubscribe, then it's deleted.
We don't sell data, we don't share it with advertisers, and we don't move it offshore except where a supplier's system requires it — in which case it's contractually protected. If a breach ever affects you, you'll hear it from us directly, not from the news.
- Access limited by role, logged and reviewed
- Payment data handled by our payment provider — we never see full card numbers
- Retention reviewed annually; anything past its use-by date goes
What you can ask us to do
Under the Privacy Act 2020 (and GDPR where it applies), you can ask to see, correct or delete the personal information we hold about you. We'll action requests within 20 working days — usually much faster.
Make a requestTalk to the person, not the policy
Our privacy contact is Mara Whitfield, general manager. She reads everything sent to the venue inbox.
brightjoys@gmail.com
+64 3 455 8667
272 Andersons Bay Road, South Dunedin, Dunedin 9012, New Zealand
Use the contact form